This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
information about how Yahoo! uses this information.
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).
We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).
The information we collect is used to improve the content of our Web page and used to notify consumers about updates to our Web site.
If you do not want to receive e-mail from us in the future, please let us know by e-mail
or by calling us toll-free at 1-800-216-8775.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know.
You may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list.
Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
Please provide us with your name and phone number. We will be sure your name is removed from the list we share with other organizations With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically, we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number, writing to us at the above address.
Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them , a description of information that we maintain about them.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, please contact us at firstname.lastname@example.org or toll-free 1-800-216-8775.
SHIPPING CHARGES ARE NON-REFUNDABLE. THIS INCLUDES ANY SHIPPING CHARGES INCURRED BY PROVIDER OR MERCHANT. A RETURN AUTHORIZATION NUMBER IS NEEDED. E-MAIL OR CONTACT US AT 1-800-216-8775 FOR RETURN INSTRUCTIONS.
PLEASE NOTE: ONCE A RETURN AUTHORIZATION NUMBER IS ISSUED, ITEM(S) MUST BE RETURNED WITHIN 7 DAYS. IF NOT, THE RETURN AUTHORIZATION NUMBER WILL BE VOID AND THE ENTIRE RETURN PROCESS WILL NEED TO BE COMPLETED AGAIN.
ALL RETURNS MUST BE DONE WITHIN 30 DAYS OF INVOICE. THERE WILL BE NO EXCEPTION TO OUR 30-DAY POLICY. The sender is responsible for the shipping charges. In case of defective or wrong merchandise, a replacement will be sent upon receipt of the defective item. International customers must pay for shipping both ways if a replacement is needed.
If for any reason, you wish to return a product, returns can only be accepted if the item is (1) in "like new" condition and without any signs of change or modification from its original state, (2) returned with all of its contents and packaging placed into an outer carton to preserve the condition of the original box, (3) all instructions, warranties, and any accessories that come with the item are enclosed, and (4) a copy of the return form (if available) must be included.
We reserve the right to refuse the item(s) or charge a penalty if any of the above is missing. Please notice that all items are subject to a 20% restocking fee.
Because of health department regulations, we cannot accept returns of items that have been used on the body. Opened computer software and hearing aid batteries are non returnable. Once installed, wired smoke detectors from Gentex cannot be returned.